[{"title":"💎 What is the Star Member Glow Club?","content":"

The Star Member Glow Club is our free loyalty program for everyone who loves shopping at Mineralissima.

As a member, you automatically earn Glow Points with every purchase, as well as through fun extras like following our social media channels, subscribing to our newsletter, and a special treat on your birthday.

You can redeem these points for:

Free exclusive products, available in your Glow Club Dashboard
Convert your Glow Points into Euros and get discounts on your order

Please note: With every order, you can redeem one benefit: either choose 1 exclusive gift with your Glow Points, or convert your Glow Points into Euro discount. You cannot use both options in one order, and you can only choose 1 gift.

"},{"title":"✨ How do I earn Glow Points?","content":"

Earning Glow Points is easier than you think! There are several ways to collect points.

Here’s how you can earn them:

5 points for every €1 you spend in our webshop
100 points for creating an account
50 points for signing up to our newsletter
5 points for each social media follow (Instagram, Facebook, TikTok)
200 points on your birthday, a little gift from us to you!

Points are automatically added to your account when you're logged in. The more active you are, the faster you’ll earn!

"},{"title":"🛍️ Where can I find the Glow Club Shop?","content":"

You can access our Glow Club Shop in several ways:

Via the link 'Glow Club Dashboard' on your account page

Or, via the menu:

SHOP > Other > Glow Club Shop

SERVICES > Must Have > Glow Club Shop

Only logged-in customers can redeem their points here.

"},{"title":"🎁 What can I do with my points?","content":"

You can use your accumulated Glow Points in various ways, completely up to you! Choose from:

Exclusive free products, available in your Glow Club Dashboard
Convert your Glow Points into Euros and get a discount on your order (A maximum number of Glow Points can be redeemed per order)

Please note: With every order, you can redeem one benefit: either choose 1 exclusive gift with your Glow Points, or convert your Glow Points into a Euro discount. You cannot use both options in one order, and you can only choose 1 gift.

The choice is yours. You’ll find everything in your personal Glow Club Dashboard, exclusively for members!

"},{"title":"🔒 Do I need to be logged in?","content":"

Yes, to earn and redeem points, you need to have an account and be logged in.

"},{"title":"⏳ Do Glow Points expire?","content":"

Yes, Glow Points are valid for 12 months from the moment you earn them.

"},{"title":"👩‍💼For business customers – here’s how it works:","content":"

As a business customer, you can also join the Glow Club. You automatically earn points with every order, just like consumers.

Please note: due to a technical link between the loyalty program and your business environment, redeeming points works a little differently.

We are working on a solution.

Follow the instructions shown in your Glow Club Shop to successfully claim your gift.

"}]

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